24x7 Website Support and Optimization
Peak performance, around the clock. Website optimization that never quits.
Ready to unlock your website's full potential? Start the conversation below.
Schedule a free 15-minute call instead
Guaranteed response within 4 business hours (9am - 5pm CT).
For WordPress, HubSpot, and Drupal
Other technologies are supported as well. Contact us to find out if we support your technology of choice.
More Than Just Uptime and Updates
Keeping your website online and applying updates isn't enough in today's digital landscape.
It is also rare that your website is not connected to some level of marketing automation.
Think of it like showing up to the game – you won't win any trophies just for being there. To truly thrive, you need a website optimized for:
- SEO is your ticket to the starting line, ensuring potential customers can find you in the vast search engine race.
- Speed is your agility, keeping visitors engaged and converting before they click away to the competition.
- Sales growth is the ultimate victory lap, turning website traffic into conversions, nurtured leads via marketing automation, and ultimately real results for your business.
Customized Web Support and Optimization Services
We build custom support plans for our clients. Choose as many options as you desire.
Website Performance Monitoring
Maximize website performance through server, code, and browser level performance monitoring using NewRelic.
Proactive Remediation
When we detect any issue with your website, we don't wait around for you to notice — we proactively take action and get things done for you.
Website Security
Ensure security, performance, and up-time, from the hosting platform to the website to the CDN and WAF (web application firewall).
Website Maintenance
Regularly updating your website with new features, bug fixes, design refreshes, or fresh content.
Website Uptime Monitoring
Keep business-critical websites running with continuous uptime monitoring from multiple geographic locations.
Analytics and Reporting
Regular reports and insights on your website's performance, uptime, security, SEO, and traffic trends. In-depth analysis for CRO.
Conversion Rate Optimization (CRO)
Using A/B testing, heatmaps, and user behavior analysis, we pinpoint what's working and what's not, then make data-backed tweaks to boost sign-ups, sales, and engagement. The result? A website that works harder for you, every minute of the day.
Marketing Automation Support
Fuel your growth with expert support for your marketing automation tools (HubSpot, Salesforce, Pardot, Marketo, and others), maximizing lead generation, conversions, and ultimately, your bottom line.
SEO Monitoring
SEO performance monitoring for keywords, on-page SEO, backlinks, and your competitors. Proactive recommendations and fixes for content decay, technical SEO issues, and Google algorithm updates.
Pricing
Pricing starts at $750 per month for basic website support services.
Discounts are available when including web support as part of a marketing retainer.
| Features |
SILVER $750/month (billed quarterly) |
GOLD $1,250/month (billed quarterly) |
PLATINUM (billed quarterly) |
|---|---|---|---|
| Code updates:security, platform, and module/plug-ins |
Yes
|
Yes
|
Yes
|
| Reporting | Basic monthly analytics report | Monthly analytics report | Monthly analytics report with optimization guidance |
| eCommerce support | No | Yes | Yes |
| Performance optimization | Scan | Scan + Optimization | Scan + Optimization |
| Server maintenance | No | Yes | Yes |
| Certificate maintenance | No | No | Yes |
| Browser and device testing | No | No | Yes |
|
Backups |
Weekly | Weekly | Daily |
| Support time | 1-3 hours/month | 3-5 hours/month |
Up to 10 hours/month
(1-2 hours of emergency support) |
| Proactive communication about technical debt | Yes | Yes | Yes |
| À la carte pricing for additional optimization and requests | Yes | Yes | Yes |
Trusted By Big Names, Accessible To Smaller Organizations
So we try to have our IT guy do it for us, and he explained it, but he was like it would take me a while to figure out, and I was like that's okay - that's what we have O8 for.
Why Brands Choose O8 for Website Support Services
- In-depth technical knowledge of several CMS platforms: Drupal, WordPress, WooCommerce, and HubSpot, but can work in most open-source and Javascript websites.
- A strong marketing automation background allows us to support your favorite CRM platforms such as HubSpot, Marketo, SalesForce, Pardot, and others.
- 24/7 Emergency Support
- 24/7 Uptime Monitoring
- Maximizing Website Speed
- Version Control and Agile DevOps (WebOps)
- Quality Assurance
- Marketing Automation Support
- Digital marketing and Web Design Support
- Website Backups (including offsite)
- Disaster Recovery Planning
- Release Process Support
- Automated Website Testing
Get Started, Worry-Free
1. Competitive Analysis
Get a free competitive analysis from an O8 senior strategist, showing how you can close the gaps between you and your competitors.
2. Custom Prototype
Get a free custom prototype to give you an idea of our unique point of view and the caliber of work you'll receive.
3. ROI Analysis
See how results and ROI can be achieved over time. We do this by mapping out the positive impact on your business using a data-driven formula.
4. Select Engagement
Select your desired engagement model — from an initial pilot project to an ongoing retainer. With this, you will receive a strategic plan with a timeline and deliverables.
Client Testimonials
O8 is an outstanding partner for our website update needs. We rely on their prompt, accurate service to help keep our site up-to-date and secure.
The team at O8 has exceeded my expectations throughout every phase of our project. Their talent runs deep, from design and development to project management — they have been a pleasure to work with and put me at ease knowing our site is in such capable hands.
The O8 team has exceeded our expectations and been an incredible resource as we navigated the challenges of deploying complex projects. They've proved to be extremely responsive, creative, and responsible partners in the design, development, and deployment processes and I recommend them highly.
Portfolio
Free Website Performance Improvement Plan
Dive into a risk-and-worry-free, no-obligation session with an O8 subject matter expert where you'll unlock valuable insights, experience our top-notch talent, and see a clear roadmap to performance success, all completely free to those who qualify:
- Competitive Analysis: Get a free competitive analysis from a senior strategist, showing how you can close the gaps between you and your competitors regarding speed, SEO, and sales growth performance.
- Custom Performance Improvement Prototype: Get a custom prototype to give you an idea of our unique point of view and the caliber of work you'll receive. This shows you our customized point of view as to how we would go about improving your site performance, given your unique needs.
- Custom Performance Map: Get a custom performance improvement map, including a proposed strategic performance improvement plan.
Limited availability. Not everyone will qualify! Qualification is based on our current capacity, data sources estimating your website's traffic, the size of your business, and an initial short qualification call. Don't miss out on this opportunity to unlock your web and marketing potential and gain invaluable insights from industry experts.
